Shipping policy
Shipping Policy – Cotze Lifestyle
1. Delivery
Cotze Lifestyle currently offers shipping for orders placed through our website.
Our standard delivery time is approximately:
5–7 working days
Delivery timelines may vary depending on the destination, product availability, order processing and courier operations.
2. Shipping Charges
Free Shipping is currently offered on eligible orders.
3. Order Processing
Orders are processed after successful payment and order confirmation.
Customised and corporate orders may require additional processing or production time depending on the requirements of the order.
4. Delays
Delivery may occasionally be delayed due to circumstances beyond our reasonable control, including courier delays, weather conditions, public holidays, operational disruptions or other unforeseen circumstances.
5. Incorrect Address
Customers are responsible for providing accurate shipping information. Cotze Lifestyle cannot be held responsible for delays or failed delivery resulting from incorrect or incomplete address information provided by the customer.
6. Damaged Package
If your package appears damaged at the time of delivery, please document the condition and contact us as soon as possible.
For damaged products, please report the issue within 24 hours of delivery.
An unboxing video is required for damage-related claims.
7. International Shipping
International shipping availability has not been specified at this time. Orders outside India should be confirmed with Cotze Lifestyle before purchase.
For shipping-related questions:
Email: cotzelifestyle@gmail.com
Phone/WhatsApp: 8160058060 / 9998077799